This Duty of Care Awareness Training focuses on Standard 3 of the Care Certificate. This ensures that employees know what duty of care they have to those receiving care and support in the workplace.
- Understand how to prevent those in need of support from being harmed
- Learn how to deal with difficult situations and confrontations
- Know how to deal with incidents, near misses or errors
Within the care industry it’s not just the people you care for, but also the people you work with – your colleagues – and anyone else who may be affected by something you do or don’t do. In this section we’ll be looking at your duty of care obligations, agreed ways of working, the Mental Capacity Act and building a relationship of trust.
It’s essential that everyone follows the standards from the code of conduct. By doing so the people who use health and social care services, the public and others are protected from harm. And all carers must aim to provide high-quality care to the best of their ability, but even with the best planning and the best will in the world, things can still go wrong…