Here are some useful resources, although always make sure you use the most recent resource and adapt as necessary for your practice.
WHO GUIDELINES ON BEST PRACTICES IN PHLEBOTOMYÂ https://apps.who.int/iris/bitstream/handle/10665/44294/9789241599221_eng.pdf;jsessionid=49F72B776B36D8F4E35482126047E0E6?sequence=1
Or download it here:

Hand washing poster
BD vacutainer Order of Draw and Inversion Table
S-Monovette Order of Draw and Inversion Table
Process at a glance (might help you to form a local policy if you don’t already have one)
Management of blood spillage poster
ANTT poster
Course Content
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Lots of really useful information and resources for those new to phlebotomy