Handling Information in Care

This Handling Information in Care Training focuses on Standard 14 of the Care Certificate. This online training course emphasises how important confidentiality is to individuals who receive care. Breaching confidentiality can breach trust between you and a patient and more importantly, leave them susceptible to fraud and cybercrime.

LEARNING OUTCOMES

• Learn about data protection laws including the GDPR
• Learn how to handle patient/resident data with integrity and confidentiality
• Learn how to keep records up to date, complete, accurate & legible

SECTION 1

Throughout this course, we’re going to look at some of the laws that govern how you should handle information; we’ll see what policies and procedures your employer has in place; and what you should do if you ever have any concerns about how information is being handled at your workplace.