This Lone Worker Training is an essential e-learning course that helps Lone Workers within a workplace to increase their safety every day; by planning ahead, recognising aggression and learning how to use diffusion tactics.
- Learn about personal safety and how practical planning is important
- Understand and work towards compliance with the Health and Safety at Work Act 1974
- Learn how to stay in control of difficult situations where you might experience aggression
In this section we cover who is at risk and why lone workers are more likely to be at risk. Who is responsible for safety during a working day? It looks at the importance of preparing for a visit and talks about trusting your instincts when you think something is wrong.
This section covers the practicalities of getting where you are going. It includes making sure you are properly prepared – such as checking the ammount of battery in your mobile phone. It covers getting ‘there’ on foot, by car, using public transport, taxi and then what to do on arrival to stay safe.
This section is about being aware of the other person or people, recognising the signs of aggression early, defusing trouble and keeping control of a situation. We use actors to play out scenarios, making it really clear and easy-to-understand what’s going on. This section will also include how to escape, personal alarms and how to report an incident.