Here are some useful resources, although always make sure you use the most recent resource and adapt as necessary for your practice.
Example of Competency Assessment
WHO GUIDELINES ON BEST PRACTICES IN PHLEBOTOMY
Or download it here:

Hand washing poster
BD vacutainer Order of Draw and Inversion Table
S-Monovette Order of Draw and Inversion Table
RCN Guidance on Glove Use
Venepuncture Policy for General Practice:
Process at a glance (might help you to form a local policy if you don’t already have one)
4.-Phlebotomy-process-summary-2Download
Management of blood spillage poster
ANTT poster
Course Content
Introduction to Phlebotomy
Why should I do a phlebotomy course?
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Understanding Phlebotomy
What is Phlebotomy?
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Phlebotomy and your practice
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Phlebotomy Techniques and Procedures
What does Phlebotomy look like?
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Finding Veins
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Optimising Conditions for Phlebotomy
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Equipment Needed for Phlebotomy
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Safety and Infection Control
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Putting it all Together
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Documentation and Handling Complications
Phlebotomy Documentation
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Phlebotomy Complications
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Unsuccessful Venepuncture
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Practising and Assessing Phlebotomy Skills
Practicing Your New Skills Without Actually Stabbing Anyone
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Cannulation: Expanding Your Clinical Skills
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Phlebotomy Competency
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Fundamentals of Phlebotomy Final Assessment
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