Consumer Rights (Digital)

This Consumer Rights for Retailers training course offers practical guidance for individuals and businesses selling digital content. It explains consumer law, customer rights, and the legal standards required, helping you work towards compliance with the Consumer Rights Act 2015.

Consumer Rights (Digital)

What You'll Learn

  • Understand the applicability of the Consumer Rights Act to digital content.
  • Learn how to resolve disputes related to digital content effectively.
  • Recognise your liabilities concerning digital content provision.

This course includes

Videos

Case Studies

Quizzes & Assessments

Course Content

Overview of consumer rights in the digital sector.

Detailed explanation of the Act’s provisions for digital content.

Guidance on drafting compliant terms for digital sales.

Strategies for handling and resolving consumer disputes.

FAQs

Yes, you will be issued with a certificate on successful completion of the course

 

Assessment will be conducted through multiple-choice questions integrated throughout the course and at the end.

This E-learning course is designed for flexible, self-paced learning, with most participants completing it in under an hour.

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Description

This Consumer Rights for Retailers training course offers practical guidance for people who sell DIGITAL CONTENT. It explains consumer law, customer rights, and the legal standards required. It will help you work towards compliance with the Consumer Rights Act 2015.

LEARNING OUTCOMES

  • Understand who the Consumer Rights Act apply to
  • Know how to resolve any disputes
  • Understand what liability you have regarding digital content

COURSE CONTENTS

This training course is broken down into 4 sections

  1. Background
  2. Customer Rights Act
  3. Terms and Conditions
  4. Disputes

Group booking - click here for discounted rates

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E-learning

Professional Certificate

Gain practical insights to ensure your digital content sales comply with the Consumer Rights Act 2015.

E-learning self-paced course

£22.80

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