Consumer Rights (Goods)

£19.00 (Inc VAT)

This Consumer Rights for Retailers training course is a practical guide to consumer law and legal standards for people who sell products. It explains what customers’ rights are from the perspective of the RETAILER and can be used in conjunction with our other Consumer Rights Training titles.

Description

This Consumer Rights for Retailers training course is a practical guide to consumer law and legal standards for people who sell products. It explains what customers’ rights are from the perspective of the RETAILER and can be used in conjunction with our other Consumer Rights Training titles.

LEARNING OUTCOMES

  • Understand who the Consumer Rights Act apply to
  • Know how to resolve any disputes
  • Understand what liability you have regarding goods

COURSE CONTENTS

This training course is broken down into 4 sections

  1. Background
  2. The Consumer Rights Act
  3. Terms and Conditions
  4. Disputes

Group booking - click here for discounted rates

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