Communication in Care

Effective communication is at the heart of quality care. This E-learning course provides healthcare professionals with essential skills to enhance communication with patients, families, and colleagues, ensuring clearer understanding, empathy, and improved patient outcomes. Through practical insights and strategies, you’ll learn how to navigate difficult conversations, overcome communication barriers, and build trust in a healthcare setting.

Communication in Care

What You'll Learn

  • Develop techniques for clear, compassionate communication with patients and their families.
  • Gain strategies for navigating difficult conversations and sensitive topics confidently.
  • Learn to overcome common communication barriers in healthcare settings for better patient and team interactions.

This course includes

Videos

Case Studies

Quizzes & Assessments

Course Content

  • Fundamentals of effective communication in healthcare
  • Building rapport and fostering empathy with patients
  • Techniques for clear and compassionate dialogue
  • Handling difficult conversations and sensitive issues
  • Overcoming communication barriers
  • Real-life scenarios and practical applications

FAQs

Yes, you will be issued with a certificate on successful completion of the course

 

Assessment will be conducted through multiple-choice questions integrated throughout the course and at the end.

This E-learning course is designed for flexible, self-paced learning, with most participants completing it in under an hour.

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Description

Our Communication in Care Training course works alongside Standard 6 of the Care Certificate and provides information about why it is important for Care Workers to understand the importance of effective communication in a care setting.

LEARNING OUTCOMES

  • Learn about how effective and prominent non-verbal communication is
  • Understand how to reduce the barriers to effective communication and learn what the barriers are
  • Understand why good communication skills are so important in the workplace and what benefits they can bring

COURSE CONTENTS

This training course is broken down into 2 sections

  1. Communication in Care
  2. Communication in Practice

Group booking - click here for discounted rates

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E-learning

Professional Certificate

Master essential communication skills to build trust, foster empathy, and improve patient outcomes in your care practice.

E-learning self-paced course

£22.80

1

CPD Hours

Communication in Care

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