Conflict Resolution

Description

This Conflict Resolution Training course is for everyone. It provides the most effective techniques and strategies for handling and resolving conflict in the workplace. Conflict can occur in any workplace, this course is, therefore, suitable for all industry sectors. Understand the types of conflict and learn how to prevent conflict with this short course.

LEARNING OUTCOMES

• Understand the different types of conflict and their consequences
• Learn strategies to prevent conflict
• Understand how to handle serious conflict

COURSE CONTENTS

This training course is broken down into 3 sections

1. Introduction to Conflict
2. Tips & Techniques
3. Handling Serious Conflict