This training course – Consumer Rights for Retailers – is an essential guide to consumer law for people who provide services. It explains customers’ rights regarding the services you provide and the legal standards you must meet.
- Understand who the Consumer Rights Act apply to
- Know how to resolve any disputes
- Understand what liability you have regarding services
This training course is broken down into 4 sections
- Background of Consumer Rights
- The Supply of Services
- Terms and Conditions