Consumer Rights (Services)

£19.00 (Inc VAT)

This training course – Consumer Rights for Retailers – is an essential guide to consumer law for people who provide services. It explains customers’ rights regarding the services you provide and the legal standards you must meet.

Description

This training course – Consumer Rights for Retailers – is an essential guide to consumer law for people who provide services. It explains customers’ rights regarding the services you provide and the legal standards you must meet.

LEARNING OUTCOMES

  • Understand who the Consumer Rights Act apply to
  • Know how to resolve any disputes
  • Understand what liability you have regarding services

COURSE CONTENTS

This training course is broken down into 4 sections

  1. Background of Consumer Rights
  2. The Supply of Services
  3. Terms and Conditions
  4. Disputes

Group booking - click here for discounted rates

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