The New NHS 10-Year Plan: Key Changes for Primary Care

by | Jul 23, 2025

The recently published “Fit for the Future: 10-Year Health Plan for England” outlines significant proposed changes for the National Health Service, with a particular focus on developments within primary care. For professionals working in this sector – including General Practitioners, practice nurses, practice managers, and administrative staff – this plan introduces a series of shifts that warrant careful consideration regarding their implementation and potential impact.

The plan’s objectives are centred on three core transitions:

1. From Hospital to Community: Decentralising Care

This aspect of the plan proposes a notable redistribution of healthcare resources, aiming to increase investment in services delivered outside traditional hospital settings. The strategy is to bring care closer to patients’ homes and alleviate pressure on acute hospital services.

Implementation Challenges and Capacity: While this shift offers opportunities for more integrated care, the plan acknowledges that general practice and community services currently operate under considerable strain. Successful implementation will depend on significant and sustained support, as well as adequate resourcing to empower primary care teams. Without this, there is a risk that existing hospital-based service models might simply be relocated to community settings without fundamental transformation, potentially increasing the burden on an already stretched workforce.

Neighbourhood Health Centres: A key proposal is the establishment of a Neighbourhood Health Centre in every community. These are envisioned as central hubs for primary care services, potentially expanding the range of care offered locally. This development may require GPs and practice nurses to adapt to new operational models within these community-based facilities.

New GP Contracts: From 2026, two new GP contracts are anticipated. These contracts are designed to encourage GPs to work across larger geographical areas, leading “single neighbourhood providers” for specific patient groups and “multi-neighbourhood providers” covering several areas. For practice managers and administrative staff, these structural adjustments may necessitate changes in practice organisation, management, and inter-practice collaboration.

Haven’t We Heard This All Before?

The concept of “care closer to home” or “shifting care out of hospitals” has been a recurring theme in previous NHS plans. What might distinguish this iteration is the explicit commitment to establishing “Neighbourhood Health Centres” and the specific new GP contract structures intended to facilitate this. However, the true success will hinge on whether the necessary funding genuinely materialises to build capacity, rather than simply transferring existing pressures.

2. From Analogue to Digital: Embracing Technology

The plan places strong emphasis on leveraging technology to enhance patient care and streamline administrative processes, moving away from outdated analogue systems.

Technological Tools for Staff: The plan outlines the deployment of various technological aids for staff, such as AI scribes, with the objective of increasing productivity by automating certain administrative tasks. While this has the potential to free up time for GPs, practice nurses, and administrative staff to focus on direct patient care, successful implementation requires sufficient investment in foundational elements such as robust infrastructure, comprehensive training, and effective strategies for behavioural and workflow changes.

Enhanced NHS App: The NHS App is scheduled for significant enhancements, introducing new functionalities for patients to manage their health, access information, and navigate services. Administrative staff will likely play a crucial role in assisting patients with these digital tools, and practice managers will need to integrate these functionalities into daily workflows.

Single Patient Record: There is a recommitment to rolling out a “single patient record” across the NHS, aiming to improve information sharing and continuity of care. This will directly impact practice nurses and administrative staff responsible for data management, requiring adaptation to standardised data practices and proficient use of digital systems.

Haven’t We Heard This All Before?

“Digital NHS” and “paperless records” have been consistent aspirations in health policy for many years, often with mixed success in their implementation. What may be different this time is the more widespread adoption of the NHS App as a central patient portal and the specific mention of AI tools. Nevertheless, the critical factor, as always, will be the underlying investment in IT infrastructure and the training necessary to ensure these digital tools are genuinely beneficial, rather than simply introducing new complexities.

3. From Sickness to Prevention: A Proactive Health Strategy

This new strategy aims to shift the NHS towards a more proactive, preventative model of care, focusing on maintaining public health rather than solely treating illness.

Population Health Focus: The emphasis on neighbourhood health inherently aims to improve the overall health of local populations. This may require primary care teams to broaden their focus beyond individual patient care to encompass a more community-oriented approach, potentially necessitating new skills in population health management.

Integrated Support Services: Pilots integrating employment advisers and work coaches into neighbourhood health services suggest an expanded role for primary care in addressing broader social determinants of health. This could involve new referral pathways and collaborative practices for GPs and practice nurses.

Prevention Accelerators: Selected Integrated Care Boards (ICBs) will be designated as “prevention accelerators,” positioning primary care at the forefront of developing and delivering new models for secondary prevention. This implies an increased engagement by GPs and practice nurses in preventative health strategies and population health management.

Haven’t We Heard This All Before?

The adage “prevention is better than cure” has long been a part of health policy discourse, with past NHS plans often articulating ambitions for a greater focus on prevention. These ambitions have sometimes struggled to gain significant traction against the immediate pressures of acute care. The distinction here might lie in the explicit integration of non-health professionals (such as employment advisers) and the establishment of “prevention accelerators” within ICBs, which could provide more concrete mechanisms for delivery. However, for this to truly take hold, it will require consistent, long-term funding and a genuine shift in mindset across the entire health system.

In summary, the 10-Year Health Plan proposes significant changes that could reshape primary care delivery. While there is a recognition of continuity with past policy themes, the potential for positive transformation remains, provided the necessary financial backing and resources are consistently provided to support these outlined ambitions.

For more detailed information, please refer to the official executive summary: Fit for the Future: 10 Year Health Plan for England – Executive Summary.

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