Description
This one-day ‘Recognising the unwell patient’ course is designed for both clinical healthcare support workers and non-clinical reception and administrative staff in GP practices who are on the frontline, responsible for patient bookings and monitoring waiting rooms. It emphasises the critical role these personnel play in early patient recognition.
The course equips participants with essential skills to identify signs of illness and deterioration, covering basic patient assessment, recognition of common signs and symptoms, effective communication, and appropriate response protocols. By enhancing their knowledge, attendees will be better equipped to promptly and appropriately assess patients with various illnesses, identify red flag presentations, and call for urgent assistance when necessary.
Â
Recognising the Unwell Patient Course – Core Modules
Additional Information
Developed in line with UK National Standards and Guidelines (including those in England, Wales, Scotland and Northern Ireland) and guidance from the NHS and NICE.
What delegates say about our courses
“Course is very useful & practical. Well presented and clear and layout of site is good. Graphics very helpful.”
Peter Hughes
“This was my first experience at online learning, and I was extremely impressed. Feedback from my colleagues has also been positive. I know where to turn to for any future online learning and have no hesitation in recommending this company.
Michaela McCall
Barbara Robert –
As a new starter to the role of a receptionist I found this course very informative and helpful
Laura Felton –
Very informative, would recommend
Karen Roberts –
Very interesting and lot’s of useful information to put into practice.
Samantha Hughes –
I thoroughly enjoyed the course, it was informative, interesting and our trainer was brilliant
Dawn Hughes Lloyd –
Excellent, great knowledge and deliver by the trainer to the group. Great interaction and respect from all and good networking and education. Excellent really enjoyed it and feel I have taken such a lot from this.
Jacqueline Simon –
Raj is a very good trainer.. would welcome further training from him.